JetStream by InterGrid’s Data Center Managed Services Portfolio is comprised of Systems and Virtualization, Storage Management, and Back-Up and Recovery solutions. Our partners provide operational management from secure Network Operations Centers (NOCs) supporting servers and storage devices in a data center infrastructure. This includes the management of physical servers, converged infrastructure, operating systems, and virtualization hypervisors.
JetStream Managed Services Providers (MSPs) offer different options and levels so you can select the appropriate solution for your clients’ needs:
- 24x7x365 monitoring, support & remediation
- Dispatch services (Smart-hands)
- Network build-outs and setups
- Technical service desk
- Online portal
- Remote access
- Incident management
- ITIL service elements
- Service-level objectives reporting
- Change management (move, add, change, delete)
JetStream’s Data Center Managed Services Portfolio allows you to offer levels and scope to meet the needs of your clients across systems, storage and back-up and recovery.